refunds

Exchanges/Returns

We know you will love every piece you receive from us, however if for any reason you have changed your mind, or the sizing isn't quite right, we have a 30 day returns policy. This means you have 30 days to request a return. 

All returns requested for change of mind, incorrect sizing or incorrect item purchased are eligible for a store credit only, which will have no expiration date for use on any future purchases.

Items purchased on sale are final and are not eligible for refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags intact, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

Refunds are only eligible if an item is damaged or faulty. Please carefully inspect your order upon receipt and contact us immediately if the item has any faults or damages. Contact must be made within 7 days of receiving the item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags intact, and in its original packaging. You'll also need the receipt or proof of purchase.

For all refund enquiries, please contact us at info@waveclothingco.com.au. Please note items sent back to us without approval through above email contact method will not be accepted.

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

We hope you love each and every piece you purchase from Wave just as much as we do! Our customers are so important to us so your feedback is greatly encouraged. If you do happen to have any issues with an item you have received please contact us via email and we will endeavour to rectify the issue as best as we can.

Love from the team at Wave x